Our Privacy Policy

Last updated: 18/05/2026

At Newport Business Supplies Ltd (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Newport Business Supplies Ltd
Unit 1 Medina Court
Arctic Road
Cowes
Hampshire
PO31 7XD

Email: sales@newportbusinesssuppliesltd.com
Telephone: 01983 246655

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. What Information We Collect

We may collect and process the following information:

Information You Provide Directly

• Name

• Billing and delivery address

• Email address

• Telephone number

• Company name

• Payment details (processed securely by third-party payment providers)

• Account login details

• Any information submitted through contact forms or customer support enquiries

Information Collected Automatically

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on pages

• Referral source

• Cookies and usage data

3. How We Use Your Information

We use your information to:

• Process and deliver orders

• Manage your account

• Provide customer support

• Send order confirmations and updates

• Improve our website, products, and services

• Prevent fraud and maintain website security

• Comply with legal and regulatory obligations

• Send marketing communications where permitted or consented to

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to fulfil orders and provide services

• Legal obligation – for accounting, tax, and compliance purposes

• Legitimate interests – to improve our business and prevent fraud

• Consent – for email marketing and non-essential cookies where required

5. Marketing Communications

If you opt in to receive marketing communications, we may send you information about products, offers, and company updates.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

We will never sell your personal information to third parties for marketing purposes.

6. Payment Information

Payments are processed securely by third-party payment providers. We do not store full payment card details on our servers.

Our payment providers may collect and process your payment information in accordance with their own privacy policies.

7. Sharing Your Information

We may share your information with trusted third parties including:

• Payment processors

• Delivery and courier companies

• IT and website service providers

• Marketing platforms

• Professional advisers and accountants

• Regulatory authorities where legally required

All third parties are required to keep your information secure and process it lawfully.

8. International Transfers

Some of our third-party service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with legal, tax, and accounting obligations

• Resolve disputes and enforce agreements

10. Cookies

Our website uses cookies and similar technologies to improve functionality and analyse website traffic.

Cookies may include:

• Essential website cookies

• Analytics cookies

• Functional cookies

• Marketing cookies

You can control cookies through your browser settings and cookie preferences on our website.

For more information, please see our Cookie Policy.

11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website:
Information Commissioner's Office (ICO)

To exercise your rights, please contact us using the details above.

12. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Newport Business Supplies Ltd
Unit 1 Medina Court
Arctic Road
Cowes
Hampshire
PO31 7XD

Email: sales@newportbusinesssuppliesltd.com
Telephone: 01983 246655